The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The Junior Suite exceeded my expectations with its generous size and excellent air conditioning, perfect for relaxing after a day of exploring.” view full review
Generous Breakfast
“I loved the substantial breakfast with a wide variety of choices that kept me energized for the day ahead.” view full review
Modern Elegance
“The blend of modern bathroom facilities with traditional decor was delightful, creating a unique and elegant ambiance.” view full review
Charming Aesthetics
“I was captivated by the beautiful mix of old and new throughout the hotel, especially the traditional replica furniture that added charm to my stay.” view full review
General
No smoking on site
No parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Children
Cots
Spa & Leisure
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Mirror
Bathroom
Bathtub
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
Galleria Umberto I, 83,
Naples,
Italy,
80132,
Campania
Map view
Galleria Umberto I, 83,
Naples,
Italy,
80132,
Campania
City landmarks
Church
Museo Cappella Sansevero
1.7
km
Castle
Ovo Castle
1.3
km
Museum
Naples National Archaeological Museum
1.9
km
Castle
Castel Sant'Elmo
2.2
km
Via S. Gregorio Armeno
Via San Gregorio Armeno
1.9
km
Church
Naples Cathedral
2.2
km
Church
Museum Complex of St. Clare
1.2
km
Vico del Grottone 4 Zona Piazza Plebiscito
Galleria borbonica
1.3
km
Church
Gesu Nuovo Church
1.2
km
Church
Certosa e Museo di San Martino
2.4
km
Square
Piazza dei Martiri
1.2
km
Museum
Museo PAN
1.3
km
Piazza Bellini
Piazza Bellini
1.6
km
Piazza San Gaetano 68
Underground Naples
2.0
km
Square
Church of San Domenico Maggiore
1.4
km
Church
Piazza San Gaetano
2.0
km
Museum
National Museum of Capodimonte
3.2
km
Museum
Museo dell'Opera Pia Purgatorio ad Arco
1.9
km
Harbour
Molo Beverello
750 m
Via Benedetto Croce
Spaccanapoli
1.8
km
Nearby
Square
Piazza del Plebiscito
440 m
Castle
Castel Nuovo
440 m
Mall
Galleria Umberto I
10 m
Palace
Royal Palace of Naples
300 m
Theatre
San Carlo Theatre
320 m
Museum
The Bourbon Tunnel
480 m
Square
Piazza Trieste e Trento
200 m
Via Chiaia
Via Chiaia
550 m
Vico S. Anna di Palazzo
LAES - La Napoli Sotterranea
410 m
Church
Basilica Reale Pontificia San Francesco da Paola
370 m
Restaurants
Ke'Kafe
10 m
Galleria Umberto I 25/26
Anna Bellavita
40 m
Galleria Umberto I 1/71
Trattoria del Golfo
150 m
Via Santa Brigida 56 Angolo Con Via Verdi
Pizzeria Brandi
400 m
Salita Sant'Anna di Palazzo 1/2
Caffetteria Umberto
40 m
Galleria Umberto I 15/16
Ciro a Santa Brigida
140 m
71/73 Via Santa Brigida
Mammina A Santa Brigida
100 m
Via Santa Brigida 65 adiacente Galleria Umberto
Casa Viscardi
130 m
Via Santa Brigida 57/59
San Carlo 17
120 m
Via San Carlo 17
Da Ciro
120 m
Via S.Brigada 71-73-74
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Spacious rooms
Friendly service
Homeless nearby
Unsettling location
7.4/10
Very good
Rooms
7.3
Location
7.5
Service
8.7
Dining
6.5
Guest reviews
7.4/10
based on 6 reviews
8.2
8.2/10 based on 1066 reviews
Steve
United Kingdom,
May
2024
8.2/10
The hotel is in a prime location, centrally situated with easy access to many attractions. The rooms are spacious and well-equipped, offering a comfortable stay. The service is friendly and personal, ensuring a pleasant experience overall. However, the presence of homeless individuals near the hotel can be a drawback.
Rooms
9.0
The rooms are spacious, with a balcony, kitchenette, and a luxurious new bathroom. I particularly enjoyed the bathtub for a relaxing soak.
Service
8.0
The service was attentive and friendly, with staff going the extra mile to make my stay enjoyable. The evening aperitif was a nice touch, even if I had to give a tip on preparing my gin and tonic.
Location
7.0
The hotel is perfectly located in the heart of town, making it convenient to explore Naples. However, the presence of homeless people around the vicinity was a bit unsettling.
Dining
9.0
The dining experience was delightful, with a varied continental breakfast selection in a charming room overlooking Galleria Umberto I. The staff were accommodating and willing to assist with any special requests.
Facilities
8.0
The hotel offers excellent facilities to enhance the stay, including a pleasant breakfast room and comfortable common areas.
Spacious rooms
Homeless nearby
Eric
United Kingdom,
December
2023
7.8/10
The hotel is located within the famous Galleria Umberto I and offers wonderful views of the city and the sea. The rooms, though separate from the main hotel, are within the galleria, but noise can be an issue, especially mid-week. The staff is incredibly helpful and caring, going above and beyond to assist guests. The dining options are nice but a bit sparse. The hotel's central location makes it perfect for exploring the shopping districts and historic sites.
Rooms
7.0
The separate rooms within the galleria were clean and comfortable, but noise from other hotel bathrooms and outside could be disruptive. Not ideal for peace and quiet.
Service
9.0
The staff was so very helpful and caring, always ready to assist guests with any needs that arise. They even went as far as running dummy transactions to address credit card issues. Wonderful service!
Location
9.0
The hotel's location is perfect, right across from the San Carlo Opera House, with easy access to the Galleria shopping center and other attractions. It offers stunning views of both the city and the sea.
Dining
7.0
The dining experience offered a nice variety of foods, but it was a bit sparse at times. However, the staff made up for it with their genuine willingness to help and accommodate guests' needs.
Facilities
7.0
The hotel offers basic facilities which are well maintained. However, additional amenities might be limited.
Cornelius
United States,
October
2023
7.4/10
Staying at this hotel was a mixed experience. The rooms were a charming blend of historical decor with a lovely touch, especially the ones overlooking the Galleria. The service was top-notch, with friendly and helpful staff always eager to assist. While the location was convenient for exploring the city, it did come with some noise disturbances. The dining offered a glimpse into Neapolitan cuisine, but fell slightly short for a 4-star rating. Overall, a stay here has its perks and drawbacks that should be considered.
Rooms
8.0
The rooms blend historical decoration with a lovely touch, especially those overlooking the Galleria.
Service
9.0
The staff was always super nice and helpful, offering a warm welcome back with juice or wine and snacks.
Location
7.0
The hotel's central location is very convenient for exploring the city, although noise can be an issue until shops close at night.
Dining
6.0
The dining experience provided a glimpse into Neapolitan cuisine, but felt slightly below a 4-star standard.
Facilities
7.0
The hotel offers a fascinating view over the arcade and basic amenities.
Kenneth
United Kingdom,
August
2023
7.0/10
The hotel is centrally located in an older building near the historic Galleria Umberto and the Elegant Opera House, offering convenience but also some challenges in the surrounding area with homeless people and limited dining options. The service was top-notch with helpful and friendly staff, although the rooms lacked proper soundproofing, impacting overall comfort.
Rooms
7.0
The rooms, unfortunately, were not soundproofed properly, allowing outside noise to be disruptive to the stay.
Service
9.0
The staff was very friendly and always willing to assist, ensuring a pleasant service experience.
Location
6.0
The hotel is situated in a central area, which is both convenient and challenging due to the presence of homeless individuals and limited dining options.
Dining
6.0
The dining experience corresponded to a standard hotel breakfast level, offering a variety of options but nothing exceptional.
Facilities
7.0
The facilities met the basic needs but did not stand out as remarkable.
Joseph
United States,
July
2023
7.8/10
The hotel delivers on its grand appearance, offering impressive views and ready rooms. However, noise from both the corridor and street can be a disturbance. Ideal for a short stay with its central location and convenience to attractions, but dining may leave something to be desired.
Rooms
7.0
The rooms supposedly looked grand and had been made ready. Noise levels to the corridor and street were quite loud.
Service
8.0
The service was very helpful and welcoming, and the staff, while friendly and personal, needed guidance in preparing a gin and tonic.
Location
9.0
The hotel is perfectly situated in the center, with the San Carlo Theatre just across the road and key historical sites and the shopping area within walking distance.
Dining
7.0
The dining experience was a mix of limited and unorganized options. However, the buffet breakfast in the wonderful breakfast room with a view on Galleria Umberto I was delightful.
Facilities
8.0
The hotel offers optional choices for dining and provides a mix of Italian pastry, cheese, fresh fruit, cereals, and more at breakfast.
James
United States,
July
2023
6.8/10
The hotel boasts a unique location overlooking Naples with fantastic artwork in the rooms, but noise from outside can be disruptive. The staff is always obliging and attentive, providing excellent service.
Rooms
6.0
The rooms inside the Galleria were quite loud due to traffic noise and children playing, affecting sleep quality.
Service
9.0
The staff was very helpful at all times, ensuring a pleasant stay.
Location
7.0
The location offers a memorable experience overlooking Naples, though noise from outside can be disruptive at times.
Dining
5.0
The dining experience was limited and unorganized, leading to a disappointing meal.
Facilities
8.0
The view over the arcade is fascinating, enhancing the stay experience.